Frequently asked questions

When a course is open for enrollment, choose a payment option on its page and enter your name and email. You pay through Mercado Pago (or PayPal, if you are paying from outside Argentina) and then return to the site.

When the payment platform approves the payment. We send you an email with your order number (for example, VC-1A2B3C4D5E): keep it, as you will need it for any inquiry. If the payment is pending, your enrollment is confirmed once the payment clears.

With Mercado Pago, in Argentine pesos. Some courses also accept payments from abroad through PayPal, in US dollars and in a single payment; in that case, the price includes the charges Argentina applies to money received from abroad.

Yes. Each course shows the maximum number of interest-free installments, with no surcharge. Some courses also offer more installments with interest: Mercado Pago sets that interest and the total financial cost and shows them to you before you confirm the payment.

Yes. Prices are in Argentine pesos and are final prices. You are charged the price shown when you start the payment.

Yes: we reserve the right to update prices, for example after a sharp rise in inflation. If you have already paid, it does not affect you: your enrollment stays as it is, with no additional charges.

Until the date shown next to the price ("Valid until…"), inclusive. From the next day on, the regular price applies.

No. Your card or account details are processed directly by Mercado Pago or PayPal: VektaCampus never receives or stores them.

Yes. We email you the invoice once the payment clears: an Argentine "factura C", or a "factura E" (export invoice) if you pay from abroad with PayPal. The invoice is issued by Gloria Malpassi (CUIT 27-25777029-5), who handles course sales and invoicing.

Yes. You have 10 calendar days from the purchase to cancel it, at no cost and without giving a reason. Use the cancel a purchase form, also linked at the bottom of every page: when you send it, you get an email with a code that identifies your request.

We refund the full amount through the same payment method you used. How long it takes to show up depends on Mercado Pago, PayPal and your card issuer.

If we cancel a course, we refund the full amount. If the start date changes, we let you know by email and you can choose to keep your enrollment with the new date or ask for a full refund.

Write to us: we will enroll you in the next edition of the same course, free of charge and only once.

An internet connection and a device that meets the requirements listed on each course page, along with its format, workload, duration and start date.

Some dates are published as tentative. We confirm the final date by email before the course starts.

You can access them for up to 30 days after the course ends, and several parts can also be downloaded. After that they are no longer available, so we recommend downloading anything you want to keep.

Some are, so that participants can watch them later, and we let you know at the start of the class. If you join with your camera or microphone on, your image and voice may appear in the recording, which is only available to participants in that edition. If you prefer not to appear, you can join with your camera and microphone off and ask your questions in the chat.

Yes. If you pass the course, according to the requirements stated for each course, you receive a VektaCampus digital certificate. It is a professional training certificate: it is not an official degree and is not recognized by the education authorities.

If a class cannot take place because of a problem on our side, we reschedule it or give you access to its recording.

No. Access to classes, recordings and materials is personal and non-transferable, and the content is protected by copyright law. Anyone who shares their access or distributes the materials may be removed from the course without a refund, after notice by email.

Yes, with the authorization of your parent or guardian. Courses are intended for people aged 18 and over.

We use it only to manage your enrollment, to tell you about new courses if you joined the interest list, and to meet legal obligations. We never sell or share it.

Write to us at cursos@vektac.com. You can also ask to access or correct your data at any time.